Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund/store credit /an exchange. Please see below for more information on our return policy.

RETURNS

All returns must be postmarked within 30 days of the purchase date. All returned items must be in a new and unused condition, with all original tags and labels attached.

RETURN PROCESS

To return an item, [please email customer service at sales@beelta.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and mail your return the following address:

[Company Name] Beelta Inc

[Attn] Rick - Returns

[RMA #]

[Return Address] 3550 Francis St. Unit 200, Ontario, CA 91761

Phone number +1 909-332-3154

Please note, you will be responsible for all return shipping charges and restorage fee of 20% order amount. We strongly recommend that you use a trackable method to mail your return.

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return/exchange/return or exchange. Please allow at least 7 days from the receipt of your item to process your return/exchange/return or exchange. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.

EXCEPTIONS

The following items cannot be returned or exchanged:

For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange.

Send email to: sales@beelta.com   

Average reply time : within 1 workday